Strategy Manager

Full Time

Strategy Manager Job Description 

The Organization:  Merit America

Merit America is a non-profit that has been named by the New York Times as “a glimpse of the hybrid future of training programs for the disadvantaged.” Our fast and flexible programs are designed to work for underemployed and unemployed adults - who can learn while they balance work, family, and in current times, social distancing. We combine on-demand online learning with coaching and peer support (delivered in-person or virtually) to create the most effective, scalable model in the field.  Our goal is to build the most effective, large-scale education-to-employment program in the country, and​ we have the ambitious goal of reaching ​10,000 learners annually and driving $1B in aggregate wage gains by 2024.

In the past several months, more than 40 million Americans have filed for unemployment benefits. Today’s challenge is about more than getting Americans back to work: it is about creating pathways to higher-paying, more resilient careers in order to build a more equitable future as the economy recovers. Now, more than ever, we must rally behind the tens of millions of American adults who are unemployed or stuck in low-wage jobs in pursuit of family-sustaining, recession-resilient careers. 

At Merit America, we believe that a cross-functional, diverse, smart and highly driven  leadership team is what will drive Merit America into the next phase of our growth.  This team of five (soon to be 6) executive members (Rebecca, Connor, Leila, Crystal, and Jen) have demands that require the group to prioritize and make efficient use of their collective resources in order to achieve our ambitious mission, live our values collectively and continue to deliver results for our learners.  

To that end, Merit America is looking for a Strategy Manager.

The Opportunity

The primary mission of the Strategy Manager is to help maximize the effectiveness and impact of both our Executive Team and the organization overall, with a focus on managing performance against Merit America’s goals and overseeing select strategic projects.

The Strategy Manager will report directly to the VP Of People and Planing, Crystal Barcelo 

Job Responsibilities

The responsibilities of the Strategy Manager will include, but are not limited to, the following:

 Planning & Performance Management 

  • Facilitate cross-functional planning & performance management processes to build shared understanding of our progress towards our goals
  •  Identify opportunities for improvement
  • Update our near- and long-term strategic plans as relevant, including setting organization-wide Objectives & Key Results
  • Facilitate Executive Team meetings and key cross-functional discussions,
  • Operationalize the Executive Team meeting roadmap and hold that group accountable to living our operating norms
  • Create systems, structures, routines/ceremonies related to goal setting aligned to our strategic plan

Internal communications

  • Lead preparation for key Merit “ceremonies” by preparing and disseminating materials, including for biweekly All Hands meetings, monthly Board updates, and quarterly Board meetings (in collaboration with the Co-CEOs)
  • Support internal communication cascades to ensure that key decisions and high-priority topics are shared in a timely and clear manner to all levels of the organization

Strategic Projects

  • Support projects that directly relate to the efforts of departments within Merit America, where there is a need to add extra “firepower” given resource or time constraints 
  • Incubate projects that do not have an obvious “home” within Merit’s current team structure and need to be incubated and strategically developed/refined before larger-scale roll-out across the organization

People management:

  • Manage one or more cross-functional assistants to ensure Merit America executives receive sufficient administrative support   

Preferred Skills and Competencies

At Merit America, we believe that if you can excel in the job, you should get the job - so we hire for skills, instead of specific experience or education requirements. Below are the skills that are relevant for thriving in this role:

  • Demonstrated commitment to diversity, equity and inclusion
  • Demonstrated excellence in project management and the ability to motivate and activate the right cross-functional resources at the right time
  • Keen savvy for creating and implementing org wide, metric based systems, structures, routines/ceremonies 
  • Strong ability to facilitate high stakes, high level discussions and a knack for keeping  discussions productive and efficient
  • Keen ability to manage upward with  a penchant for understanding and empathizing with the priorities of leadership while also communicating needs and priorities of both your role and others’
  • Demonstrated passion and commitment to fantastic critical thinking and strategic prioritization abilities to decide the most important ways to spend your time and for the Executive Team to spend its group meeting time
  • Phenomenal written and verbal communication skills for a variety of stakeholders
  • Passion and savvy for data analysis and modeling skills and an ability to extract meaning from data and forecast out scenarios based on reasonable assumptions
  • Bias towards action, ownership, codification and accountability in taking on new projects and initiatives no matter the size
  • Be energized by our organizational mission and impact
  • Proven history of living within our values
  • Sense of deep personal responsibility for our collective success

Compensation, Benefits and Start Date

This position is full time

Salary:  $125,000

Location:  Remote

Career Development Opportunities:  You’ll have an annual personal development stipend and education reimbursement plan to use towards workshops, books, or traditional classes.

Benefits: You’ll enjoy best-in-class benefits.  

  • 4-day work week
  • Unlimited vacation time 
  • Flexible remote work policy
  • Office closure during 10 federally recognized holidays
  • Two-week office closure at the end of the year / start of the new year, inclusive of the Christmas and New Year’s holidays
  • Health, dental, vision, life, short-term and long-term disability
  • 4 months paid parental leave
  • 401(k) retirement plan 
  • Flexible Spending Account – pre-tax health & dependent care
  • Health Reimbursement Account employer-funded Benefit Card

Start Date:  09/01/2022

To apply

To learn more and apply, visit .  Include a cover letter with your application. Candidates must be fully authorized to work in the US. Merit America does not offer employment visa sponsorship.  Due to the high volume of candidates for every role, we unfortunately can only respond to candidates who move onto the next steps in the process.

What to expect in the process:

  1. Submit cover letter and resume for the role 
  2. Phone Interview
  3. Performance Task
  4. Finalist Interview Day 
  5. Reference checks (we will not check references until we are ready to move forward)
  6. Offer

Building for Equity 

Building an inclusive, high-performing team that is diverse across lines of personal identity is integral to our success and we are proud to be an equal opportunity employer.

This means we do not discriminate against any job applicant or employee because of their race, ethnicity, color, religion, national origin, sex, disability status, genetics, protected veteran status, gender identity or expression, sexual orientation, age or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.

We actively strive and evolve to develop and maintain workspaces that are fully inclusive. We encourage candidates from underrepresented groups to apply.​​​​​​​

Still excited about our work?  You can learn more about our work in this video we made with our founding partner, Google.


Apply for this position

Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.